Shipping Policy

We aim to get your order to you as quickly and smoothly as possible. Below is everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking details.

Shipping Times

Estimated delivery times:

• United States: 7–10 business days
• Australia: 7–14 business days
• Canada: 8–12 business days
• United Kingdom: 8–12 business days
• New Zealand: 8–12 business days
• Other International Locations: 7–15 business days

Please note that these are estimated delivery times and may vary depending on your location and external factors.

Shipping Costs

We offer free tracked shipping on all orders.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow 1–3 days for tracking information to update after dispatch.

Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

• High demand periods
• Customs processing
• Carrier delays
• Incorrect shipping information

We are not responsible for delays once your order has been handed over to the shipping carrier, but we will always do our best to assist.

Incorrect Shipping Information

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately and we will attempt to correct it before dispatch.

Lost or Missing Packages

If your package appears to be lost or has not arrived within a reasonable timeframe, please contact us.

We will work with the shipping carrier to investigate and resolve the issue, where possible.

Contact Us

If you have any questions about shipping, please contact us:

Email: info@csecom.com

Last updated: 1/4/16